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Support
Complaints
If something went wrong with a loan, a payment or our service, tell us. We look into every complaint and reply to you.
Send a complaint
Not solved? Use the form below. Tell us your name, the product, your agreement or application number if you have one, what happened and what you would like us to do.
We review and reply
We look into your complaint and reply to the email you gave.
If you disagree with our answer
Jet Finance customers in Kazakhstan who disagree with our answer can contact the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market (ARDFM).
Complaint form
Tell us what happened
Do not send card numbers, passwords or one-time codes in this form.